How is a Backup Generator Packed and Shipped?

MediProducts uses strong materials and big batteries in our backup generators, so they are too large and heavy to be shipped with regular services like UPS.

Instead, we use special shipping methods called less-than-truckload (LTL) freight. This helps make sure your generator gets to you safely, securely, and on time.

Here’s How We Handle Your Order:

  1. Testing and Quality Check: After assembling, each system goes through a thorough test to ensure it's working well.
  2. Packaging: We carefully pack and wrap your generator on pallets to keep it safe during shipping.
  3. Shipping: The generator is picked up from our warehouse and sent to you by a freight carrier.

Shipping Options:

  1. Economy: Standard LTL Freight, Dock to Dock delivery.
  2. Economy Plus: Standard LTL Freight with a Liftgate to help unload.
  3. White Glove: Full-Service Delivery, where everything is handled for you.
  4. Local Delivery Service: Available within 90 miles of our facility in Brewster, NY.

What to Expect:

  • Estimated Cost: The cost of shipping and delivery.
  • Preferred Carriers: The companies we use for shipping.
  • Delivery Details: How the delivery will be made.
  • Special Considerations: Any special notes or requirements for delivery.
 

How Much Does It Cost to Ship a Backup Generator?

Because every generator system is custom-built, the shipping costs for each order can differ. An excellent way to understand this is: that the more expensive the system, the more it will cost to ship. This is because the most significant part of the cost is the batteries, and each battery weighs around 70 pounds! So, heavier systems with more batteries will cost more to ship.

How We Price Shipping:

We’ve created a chart that shows estimated prices for different shipping options. However, prices can change based on:

  • Availability
  • Shipping Rates
  • Other Factors

If this happens, we might choose a different shipping company to ensure your order arrives quickly and for the best price.

If you have a shipping company you like, let us know when you place your order. Our team will do their best to work with your preferred carrier!

Shipping Options



Economy Shipping

Economy shipping is the cheapest way to send your generator. With this option, your order will arrive on a wrapped pallet. You will need a loading dock to receive it. Once it arrives, your team will need to:

  • Unwrap the item
  • Take it off the pallet
  • Move the generator to where it needs to go

We usually use FedEx Freight for this, costing around $200 to $650 for each generator. The exact price depends on:

  • How far you are from our facility in Brewster, NY
  • How big and heavy your order is
  • Current shipping rates

If your location is far away, the price might be higher.



Economy Plus Shipping

If you don’t have a loading dock, the Economy Plus option is for you. With this option, the order will be lowered from the truck to the ground, but it won’t be brought inside. After delivery, your team will need to:

  • Move the order inside
  • Unwrap it and take it off the pallet
  • Place it where it belongs in your facility

We usually use FedEx Freight for Economy Plus. The cost is around $300 to $750, which is about $100 more than Economy Shipping. The price depends on:

  • How far you are from our facility in Brewster, NY
  • How big and heavy your order is
  • Current shipping rates

If you're in a remote location, the price might be higher.



White Glove Shipping

White Glove is our best shipping option. It’s perfect for places that need their order brought inside and set up in the right spot. This service also includes unwrapping the item and cleaning up the packing materials.

Medi-Products highly recommends using White Glove for mobile systems. These systems are heavy because they come fully built with batteries inside. The lightest mobile unit weighs around 150 pounds, and the heaviest can be 765 pounds. The wheels are also locked to keep them safe during shipping.

With White Glove, the shipping team will safely take the system off the pallet, bring it inside, and throw away the packing materials.

This option may cost 2-3 times more than the regular economy shipping with FedEx. Our favorite carriers for this service are Tech Trans or United Van Lines.

Find Out What You'll Pay for Backup Power

Every system built fits directly with the need of every customer both in power and form factor. The quickest way to find a perfect system for you is to contact MediProducts directly.

To speak to our product experts, engineers, and sales teams about quoting a system and adding an alarm system, contact us via:

phone-1

1.800.765.3237
Monday-Friday, 8:30 am to 5:00 pm (EST)

email sales@mediproducts.net

Have Further Questions?

Please drop us a line to let us know how we can answer your questions more clearly: