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Be on Alert as Soon as a Power Outage Occurs
Battery backup power is the best way to stay protected during an outage. Battery-powered generators:
- Automatically detect when the power goes out and start emergency power.
- Begin powering appliances within milliseconds.
- Provide backup power for essential things like medical imaging and cold storage for medicines and surgeries.
Once the power is back, it's essential to keep key decision-makers updated with the latest information. This helps keep everything running smoothly.
Knowing exactly when and where an outage happens helps get the right people to fix problems quickly. The Medi-Products Power Outage Alert System does this without any subscription fees.
The Medi-Products Power Outage Alert System is an extra equipment package that works with our battery backup generators. It connects to your facility’s existing phone line.
When the power goes out, this add-on:
- Automatically dials and sends calls to up to 4 pre-programmed numbers to alert them of the outage.
- Keeps calling each number in their programmed order until someone acknowledges the alarm.
- Sends alerts if the backup generator stops receiving power (an outage) or if the generator stops providing power (batteries are depleted).
- Has a programmable delay only to send notifications if the outage lasts a certain amount of time.
- Monitors and reports room temperature when called.
- Includes a built-in microphone to record custom alert messages, which is great for facilities with multiple locations.
All these features are available with no subscription fee.
You can also add the Temperature Probe Package to enhance the system. This feature:
- Connects directly to the Power Outage Alert System.
- Monitors the internal temperature of your Pharmaceutical or Medical Cold Storage appliances.
- Reports the temperature of your fridge when you call in.
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Note: Power Outage Alert Systems and Temperature Probe Packages are only available as product add-ons, either at the time of purchase or to be retrofitted onto an existing Medi-Products battery backup system. |
Installing and Setting Up a Power Outage Alarm
The Power Outage Alert System has its own control panel with a keypad and special buttons. This panel is separate from the battery backup generator and works independently. It will be placed on the front of the backup system unless you ask for it to be placed somewhere else.
When the system is being made, the alert system is built into the emergency battery backup power system and will come already installed.
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Note: We highly recommend adding the Power Outage Alert System at the time of initial purchase. Retrofitting an existing system with a power outage alert system is possible but will increase cost and labor. |
Once the battery backup generator is fully installed, the power outage alert system must be set up to begin functioning.
This quick setup Includes:
- Programming up to 4 phone numbers to be called in the case of an outage
- Programming a delay so notifications are only sent if the power is out for a predetermined time.
- Programming custom alert messages, if desired, though highly recommended
Phone Line and Networking Options
We strongly recommend connecting your power outage alert system to a traditional copper-wire phone line—a.k.a. a POTS line. Traditional phone lines remain functional during an outage, so your calls are certain to go through.
However, the following options are also available, including:
- VOIP
- and Cellular Hotspot Service
VOIP (Voice Over Internet Protocol) is a phone service that works through your facility's internet connection instead of old telephone lines. To connect your Power Outage Alert System to VOIP, you'll need an adapter.
This adapter connects to both your Alert System's phone jack and your facility's VOIP service. It changes incoming calls into a signal the Alert System can understand and converts outgoing calls from the Alert System into a digital signal that VOIP can send.
For places that don’t use traditional phone lines and only use VOIP, this adapter is an easy and low-cost way to connect your Alert System.
However, if your facility’s internet is down, like during a major power outage, the VOIP service will not work, and the Alert System will not be able to make or receive calls.
Cellular Hotspot Service (or Wireless Hotspots) is another option for places that don't want or can't use traditional phone lines and find VOIP unsuitable.
A cell phone company provides cellular hotspot service. You connect the hotspot adapter to your Power Outage Alert System’s phone jack or use a wireless adapter that syncs with the hotspot. This setup lets the Alert System make and receive calls through the cell network.
You’ll need to add the hotspot to your facility's wireless plan, which might raise your monthly bill. You’ll also need a SIM card from your provider, which is usually sent when you add the hotspot to your plan.
Medi-Products has a few hotspots for sale but does not provide cell service or SIM cards. We suggest your IT team contact your cell phone provider to ensure everything works together.
Cellular networks usually have their own backup power, so they are likely to stay working during emergencies. To be extra sure, you can plug the hotspot adapter into your Battery Backup System, which uses very little power and shouldn’t affect the backup system’s runtime much.
What Happens During a Power Outage
When the power goes out, the Power Outage Alert System notices and switches to battery power from the backup generator.
Right away or after a set delay, a pre-recorded emergency alert call goes out to up to 4 pre-programmed phone numbers.
We recommend recording a custom message so that during an outage, the callers know:
- Where the outage is happening
- Which system or room is affected
The Alert System will call each number in the order they were programmed. It will keep calling until someone answers and enters the “acknowledgment code” given during the call.
This helps your facility get ready for the outage and alerts the right staff and doctors to take action.
Can a Power Outage Alert System Send Text Notifications?
Power Outage alert system’s do not currently send notifications via SMS, MMS, or email.
The Power Outage Alert System has built-in monitoring features that alert you if the backup power system’s batteries run low.
You can also call the alarm to get a report on four different “Status Zones”:
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Zone 1: Monitors the room temperature using an included sensor. If you add the optional temperature probe, this zone can track the refrigerator’s internal temperature instead.
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Zone 2 monitors the power output from your indoor generator. It shows whether the appliance is getting power from the battery or the backup system.
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Zone 3: Monitors the input power to the backup generator. It checks if your facility’s utility power is reaching the generator. This power charges the system’s batteries and provides power to the appliances.
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Zone 4: This is for the optional temperature probe. If you add this feature, it monitors the refrigerator’s internal temperature.
If you are looking for a Monitoring System That Includes:
- Remaining Battery Life Estimates
- Battery Voltages and Amperages
- And more
We recommend combining our Power Outage Alert System with our web-based, remote generator monitoring software. With all three add-ons—power alarm, temperature probe, and web-based monitoring—you'll have all the information you need, accessible 24/7, to make the best decision possible for your facility.
